Recently I re-read John Shook’s book on the A3 management process, Managing to Learn. Jim Womack’s forward to the book is so on point I think it bears quoting:

What is at the heart of Lean management and Lean leadership?

In addressing this question, Managing to Learn helps fill in the gap between our understanding of Lean tools, such as Value Stream Mapping, and the sustainable application of these tools. In the process it reveals:

• The distinction between old-fashioned, top down, command-and-control management and Lean management. Continue reading →